Contact Details and Assistance

Wayfair is operated by Macyys.

Last updated: September 17, 2026

Use this guide to understand the choices, responsibilities, and support available.

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1. How we respond

Contact support@shokt.it.com or 3105465525. We use the information supplied only to identify the request, review the relevant order, and provide a response. Sensitive payment credentials should never be sent by email.

2. Business identity

Macyys operates the brand and online store at shokt.it.com. The domain, support channel, and business details on this page are the official public contact points for this storefront.

3. Contact details

Email: support@shokt.it.com
Phone: 3105465525
Business address: 3400 N Sepulveda Blvd, Manhattan Beach, California, 90266, United States

4. Business hours

Our published support availability is Weekdays 9 AM to 5 PM. Messages received outside those hours are reviewed on the next business day, excluding public holidays.

5. Order support

Please include the order number and a clear description of the question. For damaged, defective, incorrect, or missing items, include useful photos when available so the support team can review the order accurately.

6. Returns and delivery questions

Do not send returns before receiving approved instructions and confirming the address in our Return and Refund Policy. Shipping estimates, carrier details, and delivery costs are published in our Shipping Policy and at checkout.